Twilio Segment Preferred Partner

The ROAS layer for your Twilio Segment data.

Twilio Segment captures every event. Attribution adds the financial layer on top. Ask for real ROAS, CAC, or pipeline performance in plain English with the Attribution MCP.

Bidirectional Segment Sync20+ Enriched TraitsCRM State EngineUser-Level CostAccount-Based AttributionDeduplicated ROASMCP for ClaudeMMM & IncrementalityConversion API
Claude · Attribution MCP

Trusted by data-driven teams using Twilio Segment

OrgainNOBULLCrossFitStudio McGeeMeerminJenni KayneCymbiotikaDutch

ANNOUNCED AT SIGNAL 2025

Only Twilio Segment Preferred Attribution Partner.

At SIGNAL 2025, Twilio Segment named two Preferred Partners: Amplitude for digital analytics, and Attribution for multi-touch attribution. That designation means Attribution co-sells with Twilio Segment's team, is featured as the recommended attribution solution in the Twilio Segment catalog, and gets early access to new Twilio Segment capabilities. For you, it means the cleanest, fastest path from clean customer data to board-defensible revenue metrics.

Preferred Partner since May 2025
Co-sell motion with Twilio Segment's sales org
Twilio Segment-native destination, zero-lift install

WHAT SEGMENT ALONE CAN'T TELL YOU

Clean data is not the same as economic clarity.

Twilio Segment unified your customer data. Your events are clean. Your profiles resolve across devices. Your destinations are firing. And yet, when the CFO asks "what's our real CAC on LinkedIn this quarter," the answer still takes a week of spreadsheet work and still doesn't tie out.

The gap isn't data quality. The gap is the financial layer. Twilio Segment was built to organize data and route it. It wasn't built to bind actual ad spend to individual visitors, deduplicate conversions across platforms that all claim full credit, or roll user journeys up into account-level attribution. Attribution does all of that: it runs its own deterministic identity resolution, pulls cost from every ad platform API, and produces the one ROAS number that matches your bank account.

BUILT FOR HOW TWILIO SEGMENT CUSTOMERS ACTUALLY WORK

Whether you're B2B SaaS, ecommerce, or PLG.

Three scenarios we see over and over from Twilio Segment customers. Pick the one that sounds like your team.

Your CRM knows the deal closed. Twilio Segment knows what the user did. Neither knows which campaigns drove pipeline.

You're running B2B SaaS on Twilio Segment with Salesforce as your system of record (or HubSpot, or Pipedrive). Events are clean. The deal is in the pipeline. But the handoff between anonymous visitor and $100K opportunity is a black box, and your Board doesn't accept "LinkedIn reported 40 conversions" as a pipeline metric.

WHAT ATTRIBUTION SHOWS YOU
Live CRM stage changes into Twilio Segment : Every MQL, SQL, and Closed Won (with revenue) flows up to Twilio Segment as named track() events for use in reporting or any other destination. Twilio Segment's native CRM destinations push events into the CRM, not the other way around.
Account-level rollup : Five people from ACME touched your site across three channels. Attribution binds the multi-contact path into one account journey and assigns credit across the buying committee. Most attribution tools resolve identity at the user level; Attribution extends that up to the account level for B2B motions.
Pipeline-weighted ROAS : ROAS by channel calculated against actual Salesforce opportunity value and Closed Won revenue, not self-reported platform conversions.
Works with
Salesforce HubSpot Pipedrive Marketo ActiveCampaign

Every ad platform is grading its own homework. Only one number matches the bank.

You're running your retail brand on Twilio Segment which knows what your users did. It doesn't know what they cost. Meta says $50K. Google says $42K. TikTok says $18K. Your order system or ERP says $62K. Attribution binds real ad spend to every visitor, deduplicates credit across channels, and gives you the one ROAS number that matches the revenue in your system of record.

WHAT ATTRIBUTION SHOWS YOU
First-time vs repeat purchaser split : Know which channels acquire new customers vs. which ones re-engage people who were going to buy anyway. Your true new customer CPA on Meta might be $52, not the $18 Meta reports.
Cohort payback : See exactly when each channel's ad spend breaks even as repeat purchases and subscription renewals come in. Your Google cohort might break even in month 3 while your TikTok cohort never does.
Conversion API, included free : Attribution feeds deduplicated, attribution-weighted conversion data back to Google, Meta, LinkedIn, and Microsoft daily. Smart Bidding and Advantage+ stop optimizing for clicks and start optimizing for revenue. Included on every plan at no extra cost.
Using Shopify? : Connect to Twilio Segment in 30 seconds with our Shopify CDP Connector. Also available on the Shopify App Store. No code. Full support for New Checkout, Headless, Subscriptions, Shopify Markets, and Consent Mode.
Works with
Shopify BigCommerce Klaviyo Recharge Stripe Recurly

The person who signs up isn't always the person who pays. Most attribution tools break there.

You're running a PLG motion. Someone signs up from a Google ad. A week later, a colleague at the same company enters the credit card. Every attribution tool gives the credit card moment to "Direct" and erases the Google spend that started it. That's how PLG teams end up killing the campaigns that actually work.

WHAT ATTRIBUTION SHOWS YOU
Cutoff event logic : Configure when attribution credit stops being assigned: at trial signup, activation, paid conversion, or any event you define. Four modes for handling post-cutoff traffic.
Disconnected-journey stitching : Binds the individual journey of the signer and the individual journey of the buyer into one company-level journey. The paid campaign that started it gets credit.
Twilio Segment identify() enrichment for product analytics : Attribution context flows into Amplitude, Mixpanel, and Heap. Build funnels by acquisition channel inside your product analytics tool without building a pipeline.
Works with
Amplitude Heap Stripe

HOW ATTRIBUTION LAYERS ON TOP OF TWILIO SEGMENT

Twilio Segment-native. Zero-lift. Bidirectional.

Attribution installs as a Twilio Segment destination in minutes. No SDK changes. No new tracking code. Your existing track() and identify() calls become the foundation for real attribution.

User-level cost binding. This is the secret sauce.

Attribution pulls real spend from every connected ad platform API and binds it to each individual visitor, deterministically, across sessions and devices. Not campaign-level averages, not UTM guesses. Every ad click, every dollar, tied to an actual person. This is what produces ROAS, CAC, and LTV that match your bank account. Twilio Segment can route events. It can't do this.

20+ enriched traits back into Twilio Segment

Attribution enriches identify() calls nightly with LTV, first and last touch channel, cost of clicks, customer path, purchase count, first purchase date, and GCLID-level Google data. Every downstream destination (Braze, Klaviyo, Amplitude, Engage, your warehouse) automatically gets attribution context. No pipelines to build.

UNIQUE TO ATTRIBUTION

The CRM state engine: pipeline stages as live Twilio Segment events

Attribution runs a state engine that watches your CRM for pipeline changes and fires them into Twilio Segment as track() events in real time. Twilio Segment's own native HubSpot and Salesforce destinations don't do this - they push Twilio Segment events into the CRM, not the other way around. That's the mechanic that makes pipeline-stage audiences, retargeting suppression, and cross-tool funnel analytics actually work.

Company-level rollup for account-based attribution

Five people from ACME touch different channels. A sixth enters the card. Attribution binds the full multi-person, multi-session path into one company-level journey, then assigns credit across the buying committee. Extends individual user attribution up to the account level for B2B motions.

BIDIRECTIONAL INTEGRATION

Making your entire stack smarter.

Attribution is a Twilio Segment destination and a Twilio Segment source. Here's what moves in each direction.

Twilio Segment Attribution
Attribution receives
track() pageviews, product events, conversions
identify() user traits and resolution
page() session context
group() account associations
alias() identity stitching
Attribution Twilio Segment
20+ enriched traits on identify()
atb_ltvatb_first_touch_channelatb_last_touch_channelatb_customer_pathatb_cost_of_clicksatb_first_purchaseatb_last_conversion_gclidatb_purchase_count+12 more
Live events from the state engine
CRM stage changes: MQL, SQL, Closed Won from HubSpot, Salesforce, Pipedrive
track() events: Any Attribution-tracked event
Ecommerce spec events: Via the Shopify CDP Connector

Reverse data sync runs nightly. Traits are prefixed atb_ for easy filtering in your warehouse or Engage audiences.

AGENTIC MARKETING ANALYTICS

Stop looking at dashboards. Ask for the optimization plan.

Attribution's MCP connects Claude to your full campaign dataset: deduplicated spend, user-level cost, every conversion path, CAC by cohort, and model comparisons across first touch, last touch, and linear. Claude can write a reallocation plan, flag campaigns to kill, and tell you how confident it is, grounded in data it can audit.

Confidence scoring is grounded in sample size, cohort depth, and historical volatility. Every recommendation traces to raw data. No black box.

Learn more about Agentic Analytics →

Try asking

“Build me a reallocation plan across every active campaign to maximize blended ROAS next quarter. Include a confidence score for each recommendation.”
“Which campaigns should I kill this week, how much am I burning on each, and how confident are you? Flag anything where I should run an incrementality test first.”
“Where should I shift budget? Walk me through the conversion-path evidence and give me a confidence score.”

PRICING

Attribution + Twilio Segment pricing.

MTU = Monthly Tracked User. A unique visitor tracked within a calendar month.

Enterprise
Custom

Custom attribution for Twilio Segment teams with account-based and warehouse-first tracking needs.

All 5 models + full customization
All connectors incl. offline channels
Custom MTU limits
Custom user seats
Shopify CDP Connector
Data warehouse export (Snowflake, BQ, Redshift)
Account-Based Attribution
Multiple Projects / Workspaces
Managed onboarding
Contact us

Frequently asked questions

Attribution is the only multi-touch attribution platform named a Twilio Segment Preferred Partner. It installs as a destination from the Twilio Segment catalog, layers real ROAS, CAC, CAC Payback, and LTV on top of your Twilio Segment events, and sends enriched attribution traits and CRM stage events back to every downstream destination. Attribution is used by over 1,000 companies to produce the one ROAS number that matches their bank account.

Yes. Attribution is the only Twilio Segment Preferred Partner in the multi-touch attribution category, named at SIGNAL 2025. Twilio Segment named two Preferred Partners total: Amplitude in digital analytics and Attribution in multi-touch attribution. Attribution co-sells with Twilio Segment's team, is featured as the recommended attribution solution in the Twilio Segment catalog, and gets early access to new Twilio Segment capabilities.

Under a day for most customers. Attribution installs as a Twilio Segment destination in one click. Go to your Twilio Segment workspace destination catalog, search for "Attribution," enter your Attribution Project ID from your settings page, and Attribution immediately starts receiving your existing track(), identify(), page(), group(), and alias() calls. No SDK changes, no new tracking code. Attribution supports the full Segment Spec.

Attribution sends over 20 enriched traits back to Twilio Segment nightly via a Reverse integration. Traits include LTV, first and last touch channel, cost of clicks, customer path, purchase count, first purchase date, and last conversion GCLID. Attribution also fires CRM stage change events (MQL, SQL, Closed Won) from HubSpot, Salesforce, Pipedrive, Marketo, and ActiveCampaign into Twilio Segment as named track() events in real time. Traits are prefixed atb_ so they're easy to filter in your warehouse or Engage audiences.

Attribution's CRM state engine fills the gap. Twilio Segment's native HubSpot and Salesforce destinations push track and identify events from Twilio Segment into the CRM. They don't stream CRM stage changes back into the Twilio Segment event bus. Attribution does: when a contact moves to MQL, SQL, or Closed Won, Attribution fires a named track() event into Twilio Segment in real time with the full attribution path attached. Every downstream destination sees the stage change as it happens. Works with HubSpot, Salesforce, Pipedrive, Marketo, and ActiveCampaign.

Attribution's Shopify CDP Connector installs from the Shopify App Store in 30 seconds and sends comprehensive Shopify data to Twilio Segment using both client-side and server-side tracking. It supports New Checkout, Headless stores, Subscriptions, Consent Mode, Shopify Markets, and Upsells. The Live Stream feature lets you watch Shopify events flow into Twilio Segment in real time for debugging and validation.

Yes. Attribution's MCP integration connects Claude and other MCP-compatible AI assistants to your full attribution dataset, including Twilio Segment-sourced events, CRM stages, and user-level cost data. Ask questions like "Build me a reallocation plan across every active campaign to maximize blended ROAS next quarter" or "Which campaigns should I kill this week?" Claude queries 60+ live data endpoints in real time. Your data stays in your Attribution account. OAuth authentication; no data is stored by the AI.

Attribution is the only Twilio Segment Preferred Partner for attribution and the only attribution platform with a native MCP integration for Claude and other AI assistants. Unlike Rockerbox or Northbeam, Attribution delivers user-level cost binding and full data auditability where every metric traces to raw data. Unlike HockeyStack or Dreamdata (B2B-focused), Attribution serves both B2B and B2C with cutoff event logic for PLG funnels. MMM, incrementality testing, and the Conversion API are included free on all plans. Plans start at $335/month billed annually.

No. Attribution works as a standalone attribution platform with direct integrations to Shopify, HubSpot, Salesforce, and every major ad platform. But if you already have Twilio Segment, the integration is the fastest path to getting real attribution live: one click, no SDK changes, and your downstream stack gets attribution context automatically.

Yes. Attribution uses OAuth authentication for its MCP integration, and all data stays within your Attribution account at all times. No data is stored by AI assistants. Attribution's MCP inherits the same security and access controls as the Attribution dashboard. Each team member connects their own Claude account with access limited to their existing Attribution permissions.

Yes. The Pro plan includes three user seats and Enterprise plans support custom user counts. Each team member can connect their own Claude account to the Attribution MCP via OAuth and query data subject to their existing Attribution permissions. There is no limit on the number of team members who can connect to the MCP.

Yes. Attribution offers five multi-touch attribution models: first touch, last touch, linear, time decay, and position-based. Each is configurable in four distinct modes controlling how direct traffic and post-conversion traffic are handled. You can set lookback windows up to 365 days, exclude existing customers, and attribute only first purchases. All customizations are no-code.

The Pro plan starts at $335/month billed annually (or $399/month billed monthly) and includes bidirectional Twilio Segment integration, up to 10,000 MTUs, three seats, all digital ad connectors, MMM, incrementality testing, and the Conversion API. Enterprise plans with account-based attribution, the Shopify CDP Connector, data warehouse export, and custom MTU limits are quoted based on scope.

Attribution is the marketing attribution and revenue analytics platform for Twilio Segment customers and the only Twilio Segment Preferred Partner in the multi-touch attribution category, named at SIGNAL 2025. Over 1,000 companies use Attribution to produce the one ROAS number that matches their bank account. Attribution installs as a Twilio Segment destination in one click, receives existing track(), identify(), page(), group(), and alias() calls with full Segment Spec compatibility, and runs its own deterministic identity resolution to bind real ad spend from every connected ad platform API to each individual visitor across sessions and devices. That user-level cost binding produces deduplicated ROAS, CAC, CAC Payback, and LTV:CAC metrics that match actual revenue, instead of the platform-reported numbers that double-count across Meta, Google, LinkedIn, and TikTok. The integration is bidirectional: Attribution sends 20+ enriched traits back to Twilio Segment nightly (LTV, first and last touch channel, cost of clicks, customer path, purchase count, first purchase date, last conversion GCLID) so every downstream destination (Braze, Klaviyo, Amplitude, Engage, your warehouse) automatically gets attribution context, and its CRM state engine watches Salesforce, HubSpot, Pipedrive, Marketo, and ActiveCampaign for pipeline stage changes and fires MQL, SQL, and Closed Won into Twilio Segment as named track() events in real time. Attribution rolls individual user journeys up into company-level journeys for account-based attribution. For Twilio Segment + Shopify customers, Attribution's Shopify CDP Connector installs from the Shopify App Store in 30 seconds and supports New Checkout, Headless, Subscriptions, Consent Mode, Shopify Markets, and Upsells. Attribution is also the only attribution platform with a native MCP integration: Claude, ChatGPT, and other AI assistants connect to attribution and Twilio Segment data through the Model Context Protocol and return reallocation plans, kill lists, and confidence scores grounded in sample size and cohort depth (Rockerbox, Triple Whale, Northbeam, HockeyStack, and Dreamdata do not offer this). Attribution serves both B2B and B2C businesses. Plans start at $335/month billed annually, include MMM, incrementality testing, and the Conversion API at no extra cost, and scale to Enterprise with account-based attribution, the Shopify CDP Connector, and data warehouse export to Snowflake, BigQuery, Redshift, or Databricks. Deployment on Twilio Segment typically takes under a day.